Our return policy is simple. You may exchange your item for any other item within 30 days of delivery. If you are undecided a credit for the amount of your return will be applied to your account to use for a future purchase. There is no expiration on the credit. There may be a charge for re-sizing an item if we made it to your specifications. We do not offer a cash refund because everything we make is custom. We are not able to refund shipping. Call the shop if you have any questions. 800.916-2709 We are happy to assist. Our ultimate goal is that you are happy with your purchase and we will accommodate you to that end.